by Mark C. Crowley | Dec 14, 2011 | Heart Leadership In Practice, Leadership, Life Lessons, Wisdom From Other Authors
In his entertaining and insightful book, Blink, Malcolm Gladwell reinforces an idea I presented in Lead From The Heart: How people are made to feel has an enormous effect on their future behavior – especially when a leader makes an inevitable mistake. To illustrate...
by Mark C. Crowley | Nov 16, 2011 | Heart Leadership In Practice, Leadership, Wisdom From Other Authors
We learned not long ago that a dear family friend, Rachel, had taken her own life. The news, as you might imagine, was immediately shocking and devastating to all who knew and loved her – a married woman who’d devoted much of her life to raising her son and daughter...
by Mark C. Crowley | Oct 5, 2011 | Current Affairs, Heart Leadership In Practice, Leadership, Life Lessons, Wisdom From Other Authors
I had coffee with an old friend this week and, by the end of our conversation, I had the content for this week’s post. My friend, Kelsey, was a human resources manager when I first met her 30 years ago. Sitting across from her in her office one afternoon, I endured...
