{"id":4097,"date":"2020-02-05T10:05:08","date_gmt":"2020-02-05T18:05:08","guid":{"rendered":"https:\/\/markccrowley.com\/?page_id=4097"},"modified":"2026-05-22T15:48:13","modified_gmt":"2026-05-22T22:48:13","slug":"about","status":"publish","type":"page","link":"https:\/\/staging-wmplo.xyz\/mark-c-divi5\/about\/","title":{"rendered":"ABOUT"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_0 et_pb_row et_block_row\"><div class=\"et_pb_column_0 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2 style=\"text-align: center;\"><span style=\"font-weight: normal;\">MEET MARK.<\/span><\/h2>\n<h4 style=\"text-align: center;\"><span style=\"color: #333333;\">Bestselling Author &amp; Global Speaker on Employee Well-Being &amp; Humane Leadership Strategies<\/span><\/h4>\n<p>&nbsp;<\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_1 et_pb_row et_block_row\"><div class=\"et_pb_column_1 et_pb_column et_pb_column_2_5 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_image_0 et_pb_image et_pb_module et_block_module\"><span class=\"et_pb_image_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/staging-wmplo.xyz\/mark-c-divi5\/wp-content\/uploads\/2025\/06\/mark-c-crowley-about-profile.webp\" width=\"550\" height=\"802\" srcset=\"https:\/\/staging-wmplo.xyz\/mark-c-divi5\/wp-content\/uploads\/2025\/06\/mark-c-crowley-about-profile.webp 550w, https:\/\/staging-wmplo.xyz\/mark-c-divi5\/wp-content\/uploads\/2025\/06\/mark-c-crowley-about-profile-480x700.webp 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 550px, 100vw\" class=\"wp-image-7186\" \/><\/span><\/div><div class=\"et_pb_image_1 et_pb_image et_pb_module et_block_module\"><span class=\"et_pb_image_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/staging-wmplo.xyz\/mark-c-divi5\/wp-content\/uploads\/2025\/06\/interview-with-mark-1.jpg\" width=\"800\" height=\"532\" srcset=\"https:\/\/staging-wmplo.xyz\/mark-c-divi5\/wp-content\/uploads\/2025\/06\/interview-with-mark-1.jpg 800w, https:\/\/staging-wmplo.xyz\/mark-c-divi5\/wp-content\/uploads\/2025\/06\/interview-with-mark-1-480x319.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 800px, 100vw\" class=\"wp-image-7237\" \/><\/span><\/div><\/div><div class=\"et_pb_column_2 et_pb_column et_pb_column_3_5 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p><span style=\"font-size: large;\">For 25 years, I led nationwide teams to record-breaking success at one of America&#8217;s largest financial services companies<span>\u2014not through conventional management tactics, buy by tapping into the deepest source of human motivation there is: emotional connection. Entirely out of step with conventional management tactics\u2014and with my peers\u2014I proved when managers genuinely care about their employees, value them as individuals, and invest in their development, they inspire extraordinary commitment, loyalty <em>and<\/em>\u00a0performance.<\/span><\/span><\/p>\n<p><span size=\"4\" style=\"font-size: large;\">Recognizing that my leadership approach defied conventional wisdom, I set out to uncover the science that could validate it. My goal was to prove that the same profound results I experienced could be replicated by managers across industries and nations, confirming my philosophy was a measurable, repeatable driver of workplace excellence.<\/span><span style=\"font-size: 12px;\">\u00a0<\/span><\/p>\n<p><span style=\"font-size: large;\"><span>I spent two years on this quest, and the result was my groundbreaking book, <em><strong>Lead From The Heart: Transformational Leadership For The 21st Century<\/strong><\/em>\u2014(<a href=\"https:\/\/staging-wmplo.xyz\/mark-c-divi5\/more-on-lead-from-the-heart\/\">learn more here<\/a>) one that&#8217;s since been taught in 11 American universities.<\/span><\/span><\/p>\n<p><span size=\"4\" style=\"font-size: large;\">When first published in 2011, many workplace managers were skeptical about bringing &#8220;heart&#8221; into leadership. They feared it was soft and weak. Now, in 2025, the science I introduced has been widely embraced by organizations worldwide. The cutting-edge discoveries that feelings and emotions drive up to 95% of human behavior\u2014and that the human heart and brain work in tandem to shape motivation, behavior and productivity\u2014challenges us to fundamentally rethink how we manage people. <\/span><\/p>\n<p><span style=\"font-size: large;\">What I proved is that no matter the industry, generation or education level, workers consistently excel; when they feel valued, safe, trusted and supported. Simply put. when leaders demonstrate to employees that they matter, they unlock levels of motivation and excellence common leadership methods will always struggle to achieve.<\/span><\/p>\n<p><span style=\"font-size: large;\">At its core, this approach has transformed the way leeaders inspire performance. And, as the world of work continues to evolve\u2014shaped by new expectations, remote collaboration, and shifting cultureal priorities\u2014the need for managers to adopt this approach has never been more urgent.<\/span><\/p>\n<p><span style=\"font-size: large;\">In September, 2025, my new book,\u00a0<strong><em>The Power of Employee Well-Being: Move Beyond Commitment To Build Flourishing Teams,<\/em><\/strong> will advance this wisdom even further. It not only reinforces my core conclusions but unveils new and disruptive research that proves employee well-being isn&#8217;t a \u00a0nice-to-have, it is a direct, consistent and powerful force for team and organizational success. Research from Oxford University and others proves that leaders who prioritize well-being create environments where employees not only thrive but outperform.<\/span><\/p>\n<p><span style=\"font-size: large;\"><span>Through my globally recognized podcast featuring world-class leadership thinkers, my articles in<em> Fast Company Magazine,<\/em> and my work as a global speaker and consultant, I&#8217;ve helped leaders reimagine management\u2014moving beyond outdates command and control strategies to a more humane and effective approach. In an era where the workplace has permanently changed, my mission remains clear: to help leaders cultivate environments where people feel valued, energized, and experience a deep sense of belonging\u2014because when employees flourish, organizations do too.<\/span><\/span><\/p>\n<p><span style=\"font-size: large;\"><strong>In a nut shell, the world of work has permanently changed, and I have the unique know-how to help managers transform their leadership skills. I look forward to sharing my strategies, science and heart with you and your organization!<\/strong><\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_1 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_2 et_pb_row et_pb_row_1-2_1-4_1-4 et_block_row\"><div class=\"et_pb_column_3 et_pb_column et_pb_column_1_2 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_animated et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2><span style=\"font-family: 'Didot Regular'; font-weight: normal;\">Highlights<\/span><\/h2>\n<\/div><\/div><div class=\"et_pb_text_3 et_pb_text et_pb_bg_layout_light et_animated et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p><span>In the service of organizations and leaders everywhere, Mark has one singular mission as a speaker \u2014 to share the critical leadership practices that\u00a0<\/span><strong>affect people so deeply that they become uncommonly loyal, committed, and productive<\/strong><span>.<\/span><span>\u00a0<\/span><\/p>\n<\/div><\/div><\/div><div class=\"et_pb_column_4 et_pb_column et_pb_column_1_4 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_number_counter_0 et_pb_number_counter et_pb_bg_layout_light et_pb_text_align_center et_pb_with_title et_pb_module et_block_module\"><div class=\"percent\"><p><span class=\"percent-value\"><\/span><span class=\"percent-sign\"><\/span><\/p><\/div><h3 class=\"title\">BOOKS ON AMAZON TOP 100 BOOKS IN BUSINESS<\/h3><\/div><div class=\"et_pb_number_counter_1 et_pb_number_counter et_pb_bg_layout_light et_pb_text_align_center et_pb_with_title et_pb_module et_block_module\"><div class=\"percent\"><p><span class=\"percent-value\"><\/span><span class=\"percent-sign\"><\/span><\/p><\/div><h3 class=\"title\">ENGAGED TWITTER FOLLOWERS<\/h3><\/div><\/div><div class=\"et_pb_column_5 et_pb_column et_pb_column_1_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_number_counter_2 et_pb_number_counter et_pb_bg_layout_light et_pb_text_align_center et_pb_with_title et_pb_module et_block_module\"><div class=\"percent\"><p><span class=\"percent-value\"><\/span><span class=\"percent-sign\"><\/span><\/p><\/div><h3 class=\"title\">PAGES OF HEART-LED &#038; Employee Well-Being Leadership <\/h3><\/div><div class=\"et_pb_number_counter_3 et_pb_number_counter et_pb_bg_layout_light et_pb_text_align_center et_pb_with_title et_pb_module et_block_module\"><div class=\"percent\"><p><span class=\"percent-value\"><\/span><span class=\"percent-sign\"><\/span><\/p><\/div><h3 class=\"title\">COUNTRIES LISTENING TO THE PODCAST<\/h3><\/div><\/div><\/div><\/div><div class=\"et_pb_section_2 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_3 et_pb_row et_block_row\"><div class=\"et_pb_column_6 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_slider_0 et_pb_slider et_pb_slider_fullwidth_off et_pb_module et_block_module\"><div class=\"et_pb_slides\"><div class=\"et_pb_slide_0 et_pb_slide et_pb_media_alignment_center et_pb_bg_layout_dark\" data-slide-id=\"divi\/slide-0\"><div class=\"et_pb_container\"><div class=\"et_pb_slider_container_inner\"><div class=\"et_pb_slide_description\"><div class=\"et_pb_slide_content\"><p><em>\u201cYour kick-off presentation contributed to our conference theme perfectly. Your presentation gave our members tools to improve their leadership and impact their business immediately after the conference.\u201d <\/em><\/p>\n<p><strong>\u2014\u00a0Joel G. Carson, Executive Director, Geoprofessional Business Association<\/strong><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_slide_1 et_pb_slide et_pb_media_alignment_center et_pb_bg_layout_dark\" data-slide-id=\"divi\/slide-1\"><div class=\"et_pb_container\"><div class=\"et_pb_slider_container_inner\"><div class=\"et_pb_slide_description\"><div class=\"et_pb_slide_content\"><p>\u201c<em>Mark gave a thoroughly engaging and thought-provoking talk, which received an incredibly positive reaction from the attendees. It validated my approach to people management &amp; leadership and gave me huge confidence in the benefits of managing people in this way. Both for them as individuals, and the business.\u201d<\/em><\/p>\n<p>\u2013 <strong>Jamie Marsden, Head of Environmental Engineering &amp; Facilities UK, MBDA<\/strong><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_slide_2 et_pb_slide et_pb_media_alignment_center et_pb_bg_layout_dark\" data-slide-id=\"divi\/slide-2\"><div class=\"et_pb_container\"><div class=\"et_pb_slider_container_inner\"><div class=\"et_pb_slide_description\"><div class=\"et_pb_slide_content\"><p>\u201cMark C. Crowley combines both the heart and the mind \u2013 making him an extremely effective leader.\u201d<\/p>\n<p><strong>\u2014James McCraw, Vice President, Senior Lending Manager, JP Morgan Chase<\/strong><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_slide_3 et_pb_slide et_pb_media_alignment_center et_pb_bg_layout_dark\" data-slide-id=\"divi\/slide-3\"><div class=\"et_pb_container\"><div class=\"et_pb_slider_container_inner\"><div class=\"et_pb_slide_description\"><div class=\"et_pb_slide_content\"><p><em>\u201cMark Crowley is one the finest leaders I have ever met. He possesses all the usual qualities of a true leader \u2013 focused, inspiring, thought-provoking, motivating and true to his word. But what makes Mark\u2019s leadership style so unique, is his unwavering ability to lead from the heart.\u201d <\/em><\/p>\n<p><strong>\u2014 Keely Minton, Vice President, Senior Marketing Manager, UnionBanc Investment Services<\/strong><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4097","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>ABOUT - Mark C. 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