{"id":1449,"date":"2012-05-29T03:30:12","date_gmt":"2012-05-29T10:30:12","guid":{"rendered":"https:\/\/markccrowley.com\/?p=1449"},"modified":"2012-05-29T03:30:12","modified_gmt":"2012-05-29T10:30:12","slug":"ill-be-loyal-boss-but-you-go-first","status":"publish","type":"post","link":"https:\/\/staging-wmplo.xyz\/mark-c-divi5\/ill-be-loyal-boss-but-you-go-first\/","title":{"rendered":"I&#8217;ll Be Loyal Boss, But You Go First"},"content":{"rendered":"<p><em><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-full wp-image-1455\" title=\"Loyalty\" src=\"https:\/\/staging-wmplo.xyz\/mark-c-divi5\/wp-content\/uploads\/2012\/05\/images-1.jpeg\" alt=\"Employee Loyalty\" width=\"275\" height=\"184\" \/>\u201cEmployee relationships with organizations are getting weaker which is why some people believe that company loyalty is dead.&#8221; <\/em><\/p>\n<p style=\"text-align: right;\">Matthew Bidwell<br \/>\nWharton Management Professor<\/p>\n<p style=\"text-align: left;\">I believe we\u2019ve reached a clear inflection point in American business.<\/p>\n<p style=\"text-align: left;\">Recent research from various sources puts us on warning that organizations have lost the strong bonds they\u2019ve historically had with workers.\u00a0 According to a recent <em>Knowledge@Wharton<\/em> article, employee loyalty is at risk of becoming a thing of the past.<\/p>\n<p style=\"text-align: left;\">There\u2019s no question that the last four years of constrictive recession have been especially hard on people.\u00a0 Spirits have been worn down by long-enduring sacrifices accompanied by limited rewards.\u00a0 But also greatly eroded through these difficult years is the once thriving sense of connection most employees felt with their firms and, with their respective leaders.<\/p>\n<p style=\"text-align: left;\">Consider these statistics reported in the article, \u201c<em>Declining Employee Loyalty: A Casualty of the New Workplace<\/em>\u201d published in <em>Time Magazine\u00a0<\/em>this month:<\/p>\n<ul style=\"text-align: left;\">\n<li>According to MetLife\u2019s 10<sup>th<\/sup> annual survey of employee benefits, trends and attitudes, employee loyalty has fallen to a seven-year low.<\/li>\n<\/ul>\n<ul style=\"text-align: left;\">\n<li>A 2011 Careerbuilder.com report revealed that three in every four full-time workers would leave their firm today if the right opportunity came along.<\/li>\n<\/ul>\n<ul style=\"text-align: left;\">\n<li>Other studies show the average company is experiencing 20% to 50% employee turnover each year.<\/li>\n<\/ul>\n<p style=\"text-align: left;\">It\u2019s astonishing to me that there could be organizations entirely unfazed by these trends, and therefore less motivated to reassess their leadership practices and to effectively re-recruit their workers.\u00a0 But according to Peter Capelli, head of Wharton\u2019s Center for Human Resources, the recessionary times actually have led some companies to permanently change their attitude toward workers.\u00a0 Many now choose to see them as \u201cshort-term resources,\u201d and easily replaceable, he said.<!--more--><\/p>\n<p style=\"text-align: left;\">This attitude might be successful in an environment where jobs are scarce and workers are fully committed to their jobs out of fear for not having one.\u00a0\u00a0 But when people come to feel less cornered by economic circumstances and have greater freedom as to where, and for whom they will work, it will be a losing proposition.<\/p>\n<p style=\"text-align: left;\">What leaders need to be reminded of at this point in the economic cycle is that workers actually <em>prefer<\/em> to be loyal.\u00a0 People <em>want<\/em> to have continuity in their careers.\u00a0 They seek and even <em>need<\/em> to be part of an organization\u2019s grander mission.\u00a0 This is because feelings of connection and contribution are profoundly important to human beings.\u00a0 No man is an island.<\/p>\n<p style=\"text-align: left;\">A few days ago, I posted a straw poll on Facebook asking friends this one question:<\/p>\n<p style=\"text-align: left;\">\u201c<em>What would it take to make you feel incredibly loyal to the organization for whom you work (assuming you\u2019re not already loyal today)?\u00a0<\/em><\/p>\n<p style=\"text-align: left;\"><em><\/em>Noting that many people are leery of posting any comments on Facebook related to their work, I nevertheless got 25 responses.\u00a0\u00a0 And what these folks offered as answers provides great insight to anyone managing people in the workplace today:<\/p>\n<ul style=\"text-align: left;\">\n<li>8 respondents (32%) said, \u201cKnowing my role matters and the work I do makes a difference.\u201d<\/li>\n<\/ul>\n<ul style=\"text-align: left;\">\n<li>\u00a08 others said, \u201c\u201dHonesty, integrity, humility and a mission greater than just profit.<\/li>\n<\/ul>\n<ul style=\"text-align: left;\">\n<li>7 people (28%) said, \u201cHaving a boss who values and appreciates me.\u201d<\/li>\n<\/ul>\n<p style=\"text-align: left;\">Only one person tied her loyalty to compensation, but qualified that response in saying, \u201cMore pay \u2013 <em>If I contribute more.<\/em>\u201d\u00a0 Most notably, <span style=\"text-decoration: underline;\">not one person said they were unwilling to be loyal to their organization.<\/span><\/p>\n<p style=\"text-align: left;\">Whether they yet realize it or not, employers, and their leaders, have much at stake in losing their employees&#8217; loyalty.\u00a0 Because of the proliferation of social media, it\u2019s very easy to discover the tone of an organization and it\u2019s attitudes toward workers.\u00a0 Firms with any ambitions of growing \u2013 or even becoming a magnet for great talent \u2013 can only be successful if they cultivate a culture where employees feel sincerely valued and even cared for.\u00a0\u00a0 There\u2019s simply no way to fake it any longer.<\/p>\n<p style=\"text-align: left;\">And loyal people also are far more likely to put their hearts into the work they do and to always \u201clook after the interests of their employer.\u201d\u00a0 In all my years of managing and leading people, I can tell you I intentionally made it a key objective to bond with anyone and everyone who was part of my team.\u00a0 And those deep ties helped me to consistently win, and to attract the most remarkable talent.<\/p>\n<p style=\"text-align: left;\">While we\u2019d like to believe loyalty is a two-way street, Wharton professor, Adam Cobb, insists that organizations have the far greater burden in building it. \u201cWhen you are talking about loyalty in the workplace, you have to think about it as a reciprocal exchange.\u00a0 My loyalty to the firm is contingent on my firm\u2019s loyalty to me.\u201d<\/p>\n<p style=\"text-align: left;\">My best advice to any leader reading this: go out of your way to make your employees feel that they <em>belong.<\/em>\u00a0\u00a0 Your operation will thrive if you do.\u00a0 I&#8217;m absolutely certain of it.<\/p>\n<p style=\"text-align: left;\"><em><strong>We so very much appreciate it when you share these blogs with friends via Twitter &amp; Facebook! \u00a0If you&#8217;d like to receive these posts directly, along with other leadership info Mark likes to share with his Tribe, please <a href=\"https:\/\/staging-wmplo.xyz\/mark-c-divi5\/subscribe\/\">sign up here!<\/a><\/strong><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u201cEmployee relationships with organizations are getting weaker which is why some people believe that company loyalty is dead.&#8221; Matthew Bidwell Wharton Management Professor I believe we\u2019ve reached a clear inflection point in American business. Recent research from various sources puts us on warning that organizations have lost the strong bonds they\u2019ve historically had with workers.\u00a0 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12,13,14,16],"tags":[44,80,100,107,109,127,139,197],"class_list":["post-1449","post","type-post","status-publish","format-standard","hentry","category-lifeaffairs","category-heartleadershipinpractice","category-leadership","category-wisdomefromotherauthors","tag-ceo","tag-excellence","tag-heart","tag-human-motivation","tag-human-performance","tag-leadership-2","tag-loyalty","tag-success"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>I&#039;ll Be Loyal Boss, But You Go First - Mark C. 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