{"id":1481,"date":"2012-06-11T04:00:20","date_gmt":"2012-06-11T11:00:20","guid":{"rendered":"https:\/\/markccrowley.com\/?p=1481"},"modified":"2012-06-11T04:00:20","modified_gmt":"2012-06-11T11:00:20","slug":"have-workers-become-bored-or-disheartened","status":"publish","type":"post","link":"https:\/\/staging-wmplo.xyz\/mark-c-divi5\/have-workers-become-bored-or-disheartened\/","title":{"rendered":"Have Workers Become Bored, Or Disheartened?"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-medium wp-image-1482\" title=\"Disheartened\" src=\"https:\/\/staging-wmplo.xyz\/mark-c-divi5\/wp-content\/uploads\/2012\/06\/Disheartened-300x224.png\" alt=\"Disheartened Employee\" width=\"300\" height=\"224\" \/><\/p>\n<div>\n<p><em>&#8220;The two enemies of human happiness are pain and boredom.&#8221;<br \/>\n<\/em>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Arthur Schopenhauer<\/p>\n<\/div>\n<div>\n<p>Last week, <em>Forbes Magazine<\/em> published an article titled, \u201c<em>Bored In The Office: Is It The New Productivity Killer?\u201d\u00a0<\/em><\/p>\n<\/div>\n<p>Honestly, when I first saw this headline I thought to myself, \u201cMan, we really do have big problems in leadership if we\u2019re now allowing people to become <em>bored<\/em> in their jobs.\u201d<\/p>\n<p>But after reading the piece, I realize that Jenna Goudreau, the <em>Forbes <\/em>staffer who wrote it, actually has identified the symptoms of a very serious issue affecting employee engagement and productivity \u2013 I think she\u2019s just poorly diagnosed it.<\/p>\n<p>Just in case you haven\u2019t yet seen or read the article, here\u2019s how Goudreau effectively summarizes the problem of employee <em>boredom<\/em>:<\/p>\n<ul>\n<li>When people get <em>bored <\/em>they become disengaged.<\/li>\n<\/ul>\n<ul>\n<li>Workplace <em>boredom<\/em> can strike anyone from low-level service workers to well-paid corporate executives.\u00a0 According to Arizona State University professor, Angelo Kinicki, \u201cmost often it stems from the inability to find meaning in their jobs and too little variety in their daily tasks.\u00a0 It\u2019s the [job] repetitiveness that\u2019s the culprit.\u201d<\/li>\n<\/ul>\n<ul>\n<li>Kinicki says employees become demotivated and uninspired when they don\u2019t have much control over their jobs or input on important decisions, are not getting enough feedback or positive recognition to feel competent in their work, and don\u2019t feel like they are developing or making progress towards something important.<\/li>\n<\/ul>\n<ul>\n<li><em>Boredom <\/em>may be commonly understood as not having enough to do, but it\u2019s really about not being challenged enough.\u00a0 When employees aren\u2019t being challenged and developed, they inevitably disengage or exit.<\/li>\n<\/ul>\n<ul>\n<li>And the <em>boredom<\/em> problem is serious.\u00a0 According to research by consulting firm, Gallup, 71% of American workers today are either not engaged or are actively disengaged from their jobs.<\/li>\n<\/ul>\n<ul>\n<li><em>Boredom<\/em>, therefore, is quite expensive to employers who likely will lose valuable contributions, and talent, in the long run.<\/li>\n<\/ul>\n<p>To the credit of my subconscious mind, which apparently gave this article more thought during my sleeping hours, I woke up this morning with an epiphany.\u00a0\u00a0<!--more--><\/p>\n<p>All of the distress that Goudreau says so many employees are feeling in their jobs, and which undermines their engagement and daily effort, has nothing at all to do with their feeling <em>bored<\/em>.\u00a0 Far more pernicious, these are all symptoms of workers feeling entirely <em>disheartened.<\/em><\/p>\n<p>Consider this word\u2019s definition. It represents someone who is discouraged and dispirited. It characterizes a lack of hope. It literally means \u201ca loss of heart.\u201d<\/p>\n<p>We know that both employee satisfaction and job commitment are greatly influenced by <em>feelings.<\/em>\u00a0 More specifically, they\u2019re tied to how people feel about the work they do, the support and development they get from their bosses, and their identification with their organization\u2019s mission and culture.<\/p>\n<p>That 7-in-every-10 workers has no meaningful engagement in their jobs today not only reveals a very serious leadership problem in our country, it clearly demonstrates that leaders aren\u2019t adequately caring for the hearts in their people.\u00a0 Said another way, we\u2019re not effectively tending to how people (human beings) are feeling, and this is killing their morale.<\/p>\n<p>So, what\u2019s it going to take for a leader to win back the hearts of their people?<\/p>\n<p>We\u2019re coming up on the mid-year point.\u00a0 This represents an ideal time to schedule one-on-one meetings and to solicit employee\u2019s honest feedback on how they\u2019re feeling in their jobs, and what might be limiting their full commitment.\u00a0 With an explicit focus on the future and not the past, identify if there\u2019s a special project or unique assignment that could add some challenge while also removing some day-to-day monotony?\u00a0\u00a0 Most especially, find out if they feeling fully supported, valued and, most of all, appreciated by you and the firm?<\/p>\n<p>I\u2019m not going out on much of a limb when I say that the most effective leaders in the 21<sup>st<\/sup> Century will be the ones who consistently and genuinely give their employees large doses of &#8220;workplace love.&#8221; \u00a0It\u2019s the lack of that form of care that has so many of us dreading Mondays \u2013 and Tuesdays, Wednesdays, Thursdays and Fridays.\u00a0 The good news is a little heart goes a long ways toward restoring employee spirits.<\/p>\n<p><em><strong>We&#8217;re most grateful when you share these blogs with friends and colleagues! \u00a0If you&#8217;d like to receive Mark&#8217;s weekly blogs (no strings attached, we promise), along with other cool info occasionally, please <a href=\"https:\/\/staging-wmplo.xyz\/mark-c-divi5\/subscribe\/\">sign up here!<\/a><\/strong><\/em><\/p>\n<p><strong><br \/>\n<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&#8220;The two enemies of human happiness are pain and boredom.&#8221; \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Arthur Schopenhauer Last week, Forbes Magazine published an article titled, \u201cBored In The Office: Is It The New Productivity Killer?\u201d\u00a0 Honestly, when I first saw this headline I thought to myself, \u201cMan, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12,13,14,16],"tags":[44,72,73,74,84,100,116,166,197],"class_list":["post-1481","post","type-post","status-publish","format-standard","hentry","category-lifeaffairs","category-heartleadershipinpractice","category-leadership","category-wisdomefromotherauthors","tag-ceo","tag-employee-engagement","tag-employee-satisfaction","tag-employee-turnover","tag-forbes-magazine","tag-heart","tag-jenna-goudreau","tag-productivity","tag-success"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Have Workers Become Bored, Or Disheartened?  - Mark C. 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Crowley\" \/>\n<meta property=\"og:description\" content=\"&#8220;The two enemies of human happiness are pain and boredom.&#8221; \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Arthur Schopenhauer Last week, Forbes Magazine published an article titled, \u201cBored In The Office: Is It The New Productivity Killer?\u201d\u00a0 Honestly, when I first saw this headline I thought to myself, \u201cMan, [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/7pu.55f.myftpupload.com\/have-workers-become-bored-or-disheartened\/\" \/>\n<meta property=\"og:site_name\" content=\"Mark C. 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