{"id":1527,"date":"2012-06-25T09:00:32","date_gmt":"2012-06-25T16:00:32","guid":{"rendered":"https:\/\/markccrowley.com\/?p=1527"},"modified":"2012-06-25T09:00:32","modified_gmt":"2012-06-25T16:00:32","slug":"3-reasons-why-we-care-so-much-about-a-bullied-bus-monitor-and-why-it-matters-to-leaders-everywhere","status":"publish","type":"post","link":"https:\/\/staging-wmplo.xyz\/mark-c-divi5\/3-reasons-why-we-care-so-much-about-a-bullied-bus-monitor-and-why-it-matters-to-leaders-everywhere\/","title":{"rendered":"3 Reasons Why We Care So Much About A Bullied Bus Monitor And Why It Matters To Leaders Everywhere"},"content":{"rendered":"<p><em><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-full wp-image-1528\" title=\"Karen Klein Bus Monitor\" src=\"https:\/\/staging-wmplo.xyz\/mark-c-divi5\/wp-content\/uploads\/2012\/06\/images1.jpeg\" alt=\"Disrespected Buss Monitor Karen Klein\" width=\"225\" height=\"225\" \/><\/em><\/p>\n<p><em><span style=\"color: #0000ff;\">Note: This blog also was published by FastCompany.com on June 26, 2012. \u00a0\u00a0http:\/\/bit.ly\/MQkfrS<\/span><\/em><\/p>\n<p><em>\u201cHappiness does not lie in happiness, but in the achievement of it.\u201d<br \/>\n<\/em>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Fyodor Dostoevsky<\/p>\n<p>Karen Klein, a 68-year-old school bus monitor, was verbally abused and bullied by a group of seventh-grade students a few days ago, and her story quickly has become a sensation across the country.<\/p>\n<p>In a matter of days, 5 million people have viewed a You-Tube video that documents her mistreatment, and television news shows have replayed it for many millions more.<\/p>\n<p>The situation is painful to watch.\u00a0 An upstate New York grandmother who earns $15,000 per year ensuring student safety is incessantly tormented and derided by several of the kids she works everyday to protect.\u00a0 The teenagers make extremely cruel remarks, often profanity laced, and insult her long enough to bring Mrs. Klein to tears.\u00a0 Before it\u2019s over, one boy physically taunts her by poking her in the stomach with a textbook.<\/p>\n<p>Remarkably, Mrs. Klein\u2019s demeaning experience hasn\u2019t just earned our human interest; it\u2019s earned an astonishing outpouring of our money.<\/p>\n<p>A campaign that initially sought to generate enough donations to send the beleaguered widow on a well-deserved vacation has ballooned into an account that\u2019s now quickly approaching $1 million!\u00a0 Monies sent in support of Mrs. Klein already exceed $650,000 and at least <em>16,000<\/em> people have contributed.<\/p>\n<p>The question of why so many of us care about Mrs. Klein so deeply that we feel compelled to send her supportive cards along with generous checks deserves our attention.<\/p>\n<p>I believe there are three main reasons why we\u2019re all reacting so viscerally to what happened to Mrs. Klein and, essentially, all of them relate to the fact that many of us feel disrespected and under-appreciated for the work <em>we <\/em>do everyday.\u00a0\u00a0 Consciously or unconsciously, we\u2019re projecting our feelings about our own jobs onto the experience of Mrs. Klein. \u00a0\u00a0We\u2019re hurting at work and are suffering Mrs. Klein\u2019s pain as that of our own:<!--more--><\/p>\n<ol>\n<li><strong><span style=\"text-decoration: underline;\">Work Is Where We Seek Meaning And Significance:<br \/>\n<\/span><\/strong>A few years ago, virtually all of us were fully consumed by our ever-growing wealth \u2013 the rapidly appreciating value of our homes and increasingly larger balances in our retirement accounts.\u00a0 But as the Great Recession hit, and all that wealth proved illusory, people en masse were forced to ask the bigger questions of life and to revisit what truly makes life satisfying.\u00a0 What every leader needs to know is that virtually all of us now look at work as where we seek to secure our <em>life\u2019s<\/em> happiness.\u00a0 The key leadership insight: when any of us feel unappreciated, undervalued or even disrespected in our jobs, our spirits wither.<br \/>\n<span style=\"text-decoration: underline;\"><strong><br \/>\n<\/strong><\/span><\/li>\n<li><strong><span style=\"text-decoration: underline;\">Work, Therefore, Is A Spiritual Path<br \/>\n<\/span><\/strong>I\u2019ve written an entire book on this one idea and believe it\u2019s poised to influence a foundational change in how we seek to motivate human performance in the workplace.\u00a0\u00a0 What people feel in their hearts \u2013 by the comprehensive treatment they receive from leaders, co-workers and even customers \u2013 has the greatest impact on their performance and engagement.\u00a0 \u00a0Consequently, when people feel respected, cared for, developed and honored by their boss, their spirits soar and a transcendent energy is then harnessed.As someone who has successfully managed stock brokers, loan officers, bankers and many more traditional business job roles, understand I\u2019m not speaking of bringing religion into the workplace.\u00a0 I\u2019m saying the greatest initiative, creativity, productivity, loyalty and commitment comes from people who are made to feel that they <em>matter <\/em>and the work they do matters.\u00a0 Feelings like these are spiritual in nature and now must be fully supported in order for 21<sup>st<\/sup>Century leaders to succeed.<\/li>\n<li><strong><span style=\"text-decoration: underline;\">The Market Demand For Human Goodness Is Growing<br \/>\n<\/span><\/strong>Since Google was founded in late 1998, searches for the word, \u201chappiness\u201d roughly have tripled while searches for opposites like sadness or melancholy have remained steady.\u00a0 And, people are Googling the word, \u201clove\u201d more than ever before. \u00a0No one\u2019s certain why this shift is occurring, but UC Berkeley\u2019s Greater Good Science Center made this conclusion: \u201cThe market demand for human goodness is growing.\u00a0 More and more people are actively trying to be happier and more connected to human beings.\u201d<\/li>\n<\/ol>\n<p><span style=\"text-decoration: underline;\"><strong> Summary:<br \/>\n<\/strong><\/span>If all these trends teach us anything it\u2019s that people not only want to work, they want to do good work and to cooperatively thrive in their careers. \u00a0Consequently, there can be few things that feel as bad to a human being as being disrespected and disregarded by the very people they work so hard to support.\u00a0\u00a0 So keep Karen Klein in your mind as you manage your team today.\u00a0 I\u2019m hoping her influence will be long-enduring.<\/p>\n<p><em><strong>Sharing these blogs with friends and family is cool! \u00a0We&#8217;re always grateful. \u00a0 If you&#8217;d like to receive them directly, please <a title=\"21st Century Leadership Advice From The Amish\" href=\"https:\/\/staging-wmplo.xyz\/mark-c-divi5\/2012\/04\/16\/21st-century-leadership-advice-from-the-amish\/\">sign up here!<\/a><\/strong><\/em><\/p>\n<div><\/div>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Note: This blog also was published by FastCompany.com on June 26, 2012. \u00a0\u00a0http:\/\/bit.ly\/MQkfrS \u201cHappiness does not lie in happiness, but in the achievement of it.\u201d \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Fyodor Dostoevsky Karen Klein, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12,13,14,16],"tags":[44,50,72,80,100,109,122,127,197],"class_list":["post-1527","post","type-post","status-publish","format-standard","hentry","category-lifeaffairs","category-heartleadershipinpractice","category-leadership","category-wisdomefromotherauthors","tag-ceo","tag-compassion","tag-employee-engagement","tag-excellence","tag-heart","tag-human-performance","tag-karen-klein","tag-leadership-2","tag-success"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>3 Reasons Why We Care So Much About A Bullied Bus Monitor And Why It Matters To Leaders Everywhere  - Mark C. Crowley<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/7pu.55f.myftpupload.com\/3-reasons-why-we-care-so-much-about-a-bullied-bus-monitor-and-why-it-matters-to-leaders-everywhere\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"3 Reasons Why We Care So Much About A Bullied Bus Monitor And Why It Matters To Leaders Everywhere  - Mark C. Crowley\" \/>\n<meta property=\"og:description\" content=\"Note: This blog also was published by FastCompany.com on June 26, 2012. \u00a0\u00a0http:\/\/bit.ly\/MQkfrS \u201cHappiness does not lie in happiness, but in the achievement of it.\u201d \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Fyodor Dostoevsky Karen Klein, [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/7pu.55f.myftpupload.com\/3-reasons-why-we-care-so-much-about-a-bullied-bus-monitor-and-why-it-matters-to-leaders-everywhere\/\" \/>\n<meta property=\"og:site_name\" content=\"Mark C. 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Crowley","og_description":"Note: This blog also was published by FastCompany.com on June 26, 2012. \u00a0\u00a0http:\/\/bit.ly\/MQkfrS \u201cHappiness does not lie in happiness, but in the achievement of it.\u201d \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Fyodor Dostoevsky Karen Klein, [&hellip;]","og_url":"https:\/\/7pu.55f.myftpupload.com\/3-reasons-why-we-care-so-much-about-a-bullied-bus-monitor-and-why-it-matters-to-leaders-everywhere\/","og_site_name":"Mark C. Crowley","article_publisher":"https:\/\/www.facebook.com\/leadfromtheheart","article_published_time":"2012-06-25T16:00:32+00:00","og_image":[{"url":"https:\/\/7pu.55f.myftpupload.com\/wp-content\/uploads\/2012\/06\/images1.jpeg","type":"","width":"","height":""}],"author":"Mark C. 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