{"id":2202,"date":"2013-04-04T23:15:39","date_gmt":"2013-04-05T06:15:39","guid":{"rendered":"https:\/\/markccrowley.com\/?p=2202"},"modified":"2013-04-04T23:15:39","modified_gmt":"2013-04-05T06:15:39","slug":"uniting-spirituality-and-leadership-for-the-sake-of-employee-engagement","status":"publish","type":"post","link":"https:\/\/staging-wmplo.xyz\/mark-c-divi5\/uniting-spirituality-and-leadership-for-the-sake-of-employee-engagement\/","title":{"rendered":"Uniting Spirituality And Leadership For The Sake Of Employee Engagement"},"content":{"rendered":"

\"The<\/a>\u201cThe word spiritual, not the word religious, is the key.\u201d<\/em><\/strong><\/p>\n

\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 Clarence Clemons<\/p>\n

One of my son\u2019s closest friends started following me on Twitter recently, and after reading my tweets for a couple of weeks, sent along an e-mail summarizing his initial observations:<\/p>\n

\u201cYour dad is like a Twitter God.\u00a0 He\u2019s practically a leadership religious leader or something!<\/i><\/p>\n

Admittedly, when I read the e-mail myself, I thought it was pretty cool that anyone would perceive me as being a \u201cTwitter God!\u201d \u00a0But it was the \u201creligious leader\u201d part of the comment that held my attention the longest.\u00a0 Honestly, I\u2019ve never sought to be seen as a \u201creligious\u201d leader, nor do I have any of the requisite background that would qualify me to be one.<\/p>\n

Anyone familiar with my work knows that I\u2019m a recent author, but that I also spent two-plus decades as a senior-level executive in the financial services industry.\u00a0 I\u2019m a business <\/i>leader, people!\u00a0 \u201cHow is it possible that anyone could think otherwise?\u201d<\/p>\n

Well, it turns out I may be sending mixed messages.\u00a0 Tweets I send routinely use words like \u201ccompassion,\u201d \u201ckindness\u201d and \u201cempathy.\u201d\u00a0 My book is even called \u201cLead From The Heart<\/i>!\u00a0 I have to admit, to a first time tweet reader, I probably sound more like the Dalai Lama than any well-known Fortune 500 CEO.<\/p>\n

But I\u2019m not going soft with these tweets, I can assure you.\u00a0 What I\u2019ve discovered is that many words traditionally heard in a spiritual context are characteristics of the most successful and influential business leaders today.\u00a0 You simply can no longer be effective in motivating human beings in any workplace if you lack qualities like thoughtfulness, generosity and sincerity.<\/p>\n

We know today that a huge percentage of the American workforce is distressed beyond imagination about their jobs, bosses and organizations.\u00a0 Revealing just how badly people are being managed and led, one new study showed that at 42% of US companies, the best <\/i>employees are the least engaged.\u00a0 This means that in 4 of every 10 organizations, leaders have essentially lost the support of every<\/i> worker.<\/p>\n

A big part of the reason so many people have grown so disconsolate in their jobs, is because they too often feel undervalued and unappreciated.\u00a0 \u201cNo one cares about me or what I contribute here,\u201d summarizes much of distress.\u00a0 What I know to be true is that the human need to feel significant, and to know one\u2019s work matters, are both deeply spiritual.\u00a0 And the wisest leaders in business today not only know this, they demonstrate through their presence that people are unequivocally essential to the success of their organization.<\/p>\n

My main thesis is that feelings and emotions drive human performance and, therefore, leaders who make people feel \u2013 in their core \u2013 that their organization would be fully deficient were they not there, will be the big winners in the 21st<\/sup> Century.<\/p>\n

Here are three \u201cspiritual\u201d ways you as a leader can ensure employees feel this highly valued:<\/p>\n

Demonstrate Compassion:<\/span><\/b><\/p>\n

During my recent visit to Google, I had a long conversation with Chade-Meng Tan, engineer turned Mindfulness expert, and author of Search Inside Yourself.<\/i><\/p>\n

Meng, as he prefers to be called, is a practicing Buddhist and is very comfortable using spiritual terminology in a work setting.\u00a0\u00a0 I asked him how I could best speak about \u201ccompassion\u201d without being perceived as an evangelist.<\/p>\n

\u201cThe best definition of compassion I know comes from the Tibetan scholar, Thupten Jinpa,” Meng told me.\u00a0 \u201cCompassion is a mental state endowed with a sense of suffering of others and aspiration to see that suffering relieved.\u201d\u00a0<\/i><\/p>\n

<\/i>Specifically, he defines compassion as having three components:<\/p>\n

    \n
  1. A cognitive component: \u201cI understand you.\u201d<\/b><\/li>\n
  2. An affective component: \u201cI feel for you\u201d<\/b><\/li>\n
  3. A motivational component: \u201cI want to help you.\u201d<\/b><\/li>\n<\/ol>\n

    On a very human level, Meng explained, this is what people need and expect from their leaders.\u00a0 Someone who strives to understand them, connects to what they\u2019re feeling and offers genuine assistance.\u00a0 That\u2019s called compassion.<\/p>\n

    Meng also reminded me of Jim Collins and his concept of \u201cLevel 5 Leaders.\u201d\u00a0 These are leaders who, in addition to being highly capable, possess a paradoxical mix of two important and seemingly conflicting qualities: great ambition and personal humility.\u00a0 While they are highly ambitious people, the desire for success isn\u2019t for themselves as much as it is for the higher good.\u00a0 \u201cTheir focus is not on themselves,\u201d Meng told me, \u201cand they feel no need to inflate their own egos.\u00a0 This makes them very effective and inspiring.\u00a0 And that motivational component of compassion \u2013 wanting to help people<\/em> \u2013 creates ambition for higher good.\u201d<\/p>\n

    Be Kind:<\/span><\/b><\/p>\n

    I\u2019m not entirely sure why being kind to people sounds weak in business leadership, but, if that\u2019s how we really perceive it, we\u2019ve got it all wrong.\u00a0 When leaders demonstrate kindness, they telegraph directly to the hearts in people that this is a person who cares.\u00a0 And when people are made to feel cared for, they instinctively care back.\u00a0 They care for their associates, they care for their customers and they care to make a real difference.<\/p>\n

    Dr. David Dawkins, author of Power Vs. Force: The Hidden Determinants of Human Behavior, <\/i>wrote: \u201cSimple kindness to one\u2019s self and all that lives is the most transformational force of all.\u00a0 It produces no backlash, has no downside, and never leads to loss or despair.\u00a0 It increases one\u2019s true power without exacting any toll.\u201d<\/p>\n

    A chief component of my overall thesis is that how leaders make people feel has a far greater influence on their engagement and productivity than almost anything else.\u00a0 Just by being kind, therefore, you inspire people in the most profound ways.<\/p>\n

    Be A Human<\/span><\/b><\/p>\n

    Somewhere along the way, we were taught that people in leadership roles are inherently more important than other employees.\u00a0 The tired notion that managers are overlords to \u201csubordinates\u201d drives this point home.<\/p>\n

    But the people most of us want to work for aren\u2019t the kind who wield their power. Instead, they\u2019re warm, friendly, self-effacing, and people we can get close to. \u00a0To be a real human in leadership requires tremendous self-confidence and self-awareness.\u00a0 But when you consistently act with authenticity, and we can feel it, we connect to you on a much deeper level. \u00a0Because of this, we\u2019re able to get into your mind and implement your intentions<\/em>. \u00a0 The long-enduring idea that we have to demonstrate our superiority to the people we manage must be turned away. \u00a0What inspires us most is when you show us you\u2019re OK by just being yourself.<\/p>\n

    Know that we\u2019re extremely grateful when you share these blogs with friends and colleagues via all social media. \u00a0We want to make a difference and this is how you can help. \u00a0If you would like to receive Mark\u2019s articles and updates directly, we invite you to\u00a0join his tribe<\/a>\u00a0(no personal info is ever shared).<\/em><\/strong><\/p>\n

     <\/p>\n

     <\/p>\n

     <\/p>\n

     <\/p>\n

     <\/p>\n","protected":false},"excerpt":{"rendered":"

    \u201cThe word spiritual, not the word religious, is the key.\u201d \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 Clarence Clemons One of my son\u2019s closest friends started following me on Twitter recently, and after reading my […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13,14,16],"tags":[22,50,52,72,100,109,117,127,233],"class_list":["post-2202","post","type-post","status-publish","format-standard","hentry","category-heartleadershipinpractice","category-leadership","category-wisdomefromotherauthors","tag-achievement","tag-compassion","tag-connection","tag-employee-engagement","tag-heart","tag-human-performance","tag-jim-collins","tag-leadership-2","tag-wisdom"],"yoast_head":"\nUniting Spirituality And Leadership For The Sake Of Employee Engagement - Mark C. 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