{"id":5122,"date":"2021-04-23T07:01:33","date_gmt":"2021-04-23T14:01:33","guid":{"rendered":"https:\/\/markccrowley.com\/?p=5122"},"modified":"2021-04-23T07:01:16","modified_gmt":"2021-04-23T14:01:16","slug":"hubert-joly-the-ceo-who-transformed-best-buy-by-leading-from-his-heart-and-mind","status":"publish","type":"post","link":"https:\/\/staging-wmplo.xyz\/mark-c-divi5\/hubert-joly-the-ceo-who-transformed-best-buy-by-leading-from-his-heart-and-mind\/","title":{"rendered":"Hubert Joly: The CEO Who Transformed &#8220;Best Buy&#8221; By Leading From His Heart And Mind"},"content":{"rendered":"<iframe loading=\"lazy\" src=\"https:\/\/player.blubrry.com\/?media_url=https%3A%2F%2Fmedia.blubrry.com%2Fleadfromtheheartpodcast%2Fcontent.blubrry.com%2Fleadfromtheheartpodcast%2FLFTH-Episode_67_REV1.mp3&amp;podcast_link=https%3A%2F%2Fstaging-wmplo.xyz%2Fmark-c-divi5%2Fhubert-joly-the-ceo-who-transformed-best-buy-by-leading-from-his-heart-and-mind%2F#mode-Light&border-000000&progress-000000\" scrolling=\"no\" width=\"100%\" height=\"165\" frameborder=\"0\" id=\"blubrryplayer-1\" class=\"blubrryplayer\" title=\"Blubrry Podcast Player\"><\/iframe><p class=\"powerpress_links powerpress_links_mp3\" style=\"margin-bottom: 1px !important;\">Podcast: <a href=\"https:\/\/media.blubrry.com\/leadfromtheheartpodcast\/content.blubrry.com\/leadfromtheheartpodcast\/LFTH-Episode_67_REV1.mp3\" class=\"powerpress_link_pinw\" target=\"_blank\" title=\"Play in new window\" onclick=\"return powerpress_pinw('https:\/\/staging-wmplo.xyz\/mark-c-divi5\/?powerpress_pinw=5122-podcast');\" rel=\"nofollow\">Play in new window<\/a> | <a href=\"https:\/\/media.blubrry.com\/leadfromtheheartpodcast\/content.blubrry.com\/leadfromtheheartpodcast\/LFTH-Episode_67_REV1.mp3\" class=\"powerpress_link_d\" title=\"Download\" rel=\"nofollow\" download=\"LFTH-Episode_67_REV1.mp3\">Download<\/a><\/p><p style=\"text-align: left;\"><strong> <a href=\"https:\/\/staging-wmplo.xyz\/mark-c-divi5\/wp-content\/uploads\/2021\/04\/hubert-joly-headshot-1000-1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-5125 alignleft\" src=\"https:\/\/staging-wmplo.xyz\/mark-c-divi5\/wp-content\/uploads\/2021\/04\/hubert-joly-headshot-1000-1-300x300.jpg\" alt=\"\" width=\"300\" height=\"300\" \/><\/a>Hubert Joly<\/strong>\u00a0<strong>is the former CEO of Best Buy <\/strong>\u2013 a large American electronics retailer \u2013 who orchestrated his company\u2019s spectacular turnaround by changing the rules of executive management. His uncommon philosophy was to pursue a noble purpose, put people at the center of his business, create an environment where every employee could blossom, &amp; treat profit as an outcome, not the goal.<\/p>\n<p style=\"text-align: left;\">And for anyone reading this who fears bringing the heart into leadership is a guaranteed way to undermine financial success, Best Buy\u2019s stock price went from $10 per share to nearly $100 per share during his tenure.<\/p>\n<p>In the coming days, Joly will publish his first book, \u201c<strong><em>The Heart of Business: Leadership Principles for the Next Era of Capitalism.\u201d <\/em><\/strong>Co-written by Caroline Lambert, it not only details the intentionally humane managerial practices Joly employed at Best Buy, but also describes a managerial journey that transformed his leadership philosophy.<\/p>\n<p>Trained by McKinsey to focus on the numbers, not on people, Joly later experienced some personal life setbacks in the midst of an\u00a0ascendant career that influenced him to take a deeper look at his values &amp; methods. \u00a0Partly professional, partly spiritual, Joly\u2019s evolution inevitably convinced him that nurturing &amp; supporting employees \u2013 rather than squeezing &amp; exploiting them \u2013 represented a far more enlightened path of leadership.<\/p>\n<p>T<strong>he <em>Harvard Business Review<\/em>\u00a0named Joly one of the world&#8217;s top 100 CEOs,<\/strong> Barron\u2019s named him one of the 30 top CEOs in the world &amp; Glassdoor named him one of the top 10 CEOs in America. He is a knight in the French Legion of Honor and the French National Order or Merit. And he\u2019s <strong>now a guest lecturer at the Harvard Business School.<\/strong><\/p>\n<p>When Joly became Best Buy\u2019s CEO, it was unclear if the company would survive. But his leadership practices proved to inspire a massive turnaround, largely because of their impact on his employees \u2013 human beings. We\u2019re honored that our podcast is his first stop in promoting his wonderful new book. And you will be delighted to hear him describe the practices of a CEO we should all wish the entire world of business would now emulate.<\/p>\n<p>This episode happens to be one of Mark&#8217;s all-time favorites. There&#8217;s great energy in it, so get ready to be inspired!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Hubert Joly\u00a0is the former CEO of Best Buy \u2013 a large American electronics retailer \u2013 who orchestrated his company\u2019s spectacular turnaround by changing the rules of executive management. His uncommon philosophy was to pursue a noble purpose, put people at the center of his business, create an environment where every employee could blossom, &amp; treat [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":5126,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[283],"tags":[557,432,337,328,556,258,558],"class_list":["post-5122","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-podcast","tag-best-buy","tag-capitalism","tag-future-of-work","tag-harvard-business-school","tag-hubert-joly","tag-lead-from-the-heart","tag-the-heart-of-business"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Hubert Joly: The CEO Who Transformed &quot;Best Buy&quot; By Leading From His Heart And Mind - Mark C. Crowley<\/title>\n<meta name=\"description\" content=\"Hubert Joly\u00a0is the former CEO of Best Buy \u2013 a large American electronics retailer \u2013 who orchestrated his company\u2019s spectacular turnaround by changing the rules of executive management. His uncommon philosophy was to pursue a noble purpose, put people at the center of his business, create an environment where every employee could blossom, &amp; treat profit as an outcome, not the goal. And for anyone reading this who fears bringing the heart into leadership is a guaranteed way to undermine financial success, Best Buy\u2019s stock price went from $10 per share to nearly $100 per share during his tenure. In the coming days, Joly will publish his first book, \u201cThe Heart of Business: Leadership Principles for the Next Era of Capitalism.\u201d Co-written by Caroline Lambert, it not only details the intentionally humane managerial practices Joly employed at Best Buy, but also describes a managerial journey that transformed his leadership philosophy. Trained by McKinsey to focus on the numbers, not on people, Joly later experienced some personal life setbacks in the midst of an\u00a0ascendant career that influenced him to take a deeper look at his values &amp; methods. \u00a0Partly professional, partly spiritual, Joly\u2019s evolution inevitably convinced him that nurturing &amp; supporting employees \u2013 rather than squeezing &amp; exploiting them \u2013 represented a far more enlightened path of leadership. The Harvard Business Review\u00a0named Joly one of the world&#039;s top 100 CEOs, Barron\u2019s named him one of the 30 top CEOs in the world &amp; Glassdoor named him one of the top 10 CEOs in America. He is a knight in the French Legion of Honor and the French National Order or Merit. And he\u2019s now a guest lecturer at the Harvard Business School. When Joly became Best Buy\u2019s CEO, it was unclear if the company would survive. But his leadership practices proved to inspire a massive turnaround, largely because of their impact on his employees \u2013 human beings. We\u2019re honored that our podcast is his first stop in promoting his wonderful new book. And you will be delighted to hear him describe the practices of a CEO we should all wish the entire world of business would now emulate. There&#039;s great energy in this episode; get ready to be inspired.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/7pu.55f.myftpupload.com\/hubert-joly-the-ceo-who-transformed-best-buy-by-leading-from-his-heart-and-mind\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Hubert Joly: The CEO Who Transformed &quot;Best Buy&quot; By Leading From His Heart And Mind - Mark C. Crowley\" \/>\n<meta property=\"og:description\" content=\"Hubert Joly\u00a0is the former CEO of Best Buy \u2013 a large American electronics retailer \u2013 who orchestrated his company\u2019s spectacular turnaround by changing the rules of executive management. His uncommon philosophy was to pursue a noble purpose, put people at the center of his business, create an environment where every employee could blossom, &amp; treat profit as an outcome, not the goal. And for anyone reading this who fears bringing the heart into leadership is a guaranteed way to undermine financial success, Best Buy\u2019s stock price went from $10 per share to nearly $100 per share during his tenure. In the coming days, Joly will publish his first book, \u201cThe Heart of Business: Leadership Principles for the Next Era of Capitalism.\u201d Co-written by Caroline Lambert, it not only details the intentionally humane managerial practices Joly employed at Best Buy, but also describes a managerial journey that transformed his leadership philosophy. Trained by McKinsey to focus on the numbers, not on people, Joly later experienced some personal life setbacks in the midst of an\u00a0ascendant career that influenced him to take a deeper look at his values &amp; methods. \u00a0Partly professional, partly spiritual, Joly\u2019s evolution inevitably convinced him that nurturing &amp; supporting employees \u2013 rather than squeezing &amp; exploiting them \u2013 represented a far more enlightened path of leadership. The Harvard Business Review\u00a0named Joly one of the world&#039;s top 100 CEOs, Barron\u2019s named him one of the 30 top CEOs in the world &amp; Glassdoor named him one of the top 10 CEOs in America. He is a knight in the French Legion of Honor and the French National Order or Merit. And he\u2019s now a guest lecturer at the Harvard Business School. When Joly became Best Buy\u2019s CEO, it was unclear if the company would survive. But his leadership practices proved to inspire a massive turnaround, largely because of their impact on his employees \u2013 human beings. We\u2019re honored that our podcast is his first stop in promoting his wonderful new book. And you will be delighted to hear him describe the practices of a CEO we should all wish the entire world of business would now emulate. There&#039;s great energy in this episode; get ready to be inspired.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/7pu.55f.myftpupload.com\/hubert-joly-the-ceo-who-transformed-best-buy-by-leading-from-his-heart-and-mind\/\" \/>\n<meta property=\"og:site_name\" content=\"Mark C. Crowley\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/leadfromtheheart\" \/>\n<meta property=\"article:published_time\" content=\"2021-04-23T14:01:33+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/7pu.55f.myftpupload.com\/wp-content\/uploads\/2021\/04\/hubert-joly-headshot-1000-2.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"1000\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Mark C. Crowley\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@MarkCCrowley\" \/>\n<meta name=\"twitter:site\" content=\"@markccrowley\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mark C. 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Crowley","isPartOf":{"@id":"https:\/\/7pu.55f.myftpupload.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/7pu.55f.myftpupload.com\/hubert-joly-the-ceo-who-transformed-best-buy-by-leading-from-his-heart-and-mind\/#primaryimage"},"image":{"@id":"https:\/\/7pu.55f.myftpupload.com\/hubert-joly-the-ceo-who-transformed-best-buy-by-leading-from-his-heart-and-mind\/#primaryimage"},"thumbnailUrl":"https:\/\/staging-wmplo.xyz\/mark-c-divi5\/wp-content\/uploads\/2021\/04\/hubert-joly-headshot-1000-2.jpg","datePublished":"2021-04-23T14:01:33+00:00","author":{"@id":"https:\/\/7pu.55f.myftpupload.com\/#\/schema\/person\/1138da8fd75b050dbc1f6097ddcf6507"},"description":"Hubert Joly\u00a0is the former CEO of Best Buy \u2013 a large American electronics retailer \u2013 who orchestrated his company\u2019s spectacular turnaround by changing the rules of executive management. His uncommon philosophy was to pursue a noble purpose, put people at the center of his business, create an environment where every employee could blossom, & treat profit as an outcome, not the goal. And for anyone reading this who fears bringing the heart into leadership is a guaranteed way to undermine financial success, Best Buy\u2019s stock price went from $10 per share to nearly $100 per share during his tenure. In the coming days, Joly will publish his first book, \u201cThe Heart of Business: Leadership Principles for the Next Era of Capitalism.\u201d Co-written by Caroline Lambert, it not only details the intentionally humane managerial practices Joly employed at Best Buy, but also describes a managerial journey that transformed his leadership philosophy. Trained by McKinsey to focus on the numbers, not on people, Joly later experienced some personal life setbacks in the midst of an\u00a0ascendant career that influenced him to take a deeper look at his values & methods. \u00a0Partly professional, partly spiritual, Joly\u2019s evolution inevitably convinced him that nurturing & supporting employees \u2013 rather than squeezing & exploiting them \u2013 represented a far more enlightened path of leadership. The Harvard Business Review\u00a0named Joly one of the world's top 100 CEOs, Barron\u2019s named him one of the 30 top CEOs in the world & Glassdoor named him one of the top 10 CEOs in America. He is a knight in the French Legion of Honor and the French National Order or Merit. And he\u2019s now a guest lecturer at the Harvard Business School. When Joly became Best Buy\u2019s CEO, it was unclear if the company would survive. But his leadership practices proved to inspire a massive turnaround, largely because of their impact on his employees \u2013 human beings. We\u2019re honored that our podcast is his first stop in promoting his wonderful new book. And you will be delighted to hear him describe the practices of a CEO we should all wish the entire world of business would now emulate. There's great energy in this episode; get ready to be inspired.","breadcrumb":{"@id":"https:\/\/7pu.55f.myftpupload.com\/hubert-joly-the-ceo-who-transformed-best-buy-by-leading-from-his-heart-and-mind\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/7pu.55f.myftpupload.com\/hubert-joly-the-ceo-who-transformed-best-buy-by-leading-from-his-heart-and-mind\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/7pu.55f.myftpupload.com\/hubert-joly-the-ceo-who-transformed-best-buy-by-leading-from-his-heart-and-mind\/#primaryimage","url":"https:\/\/staging-wmplo.xyz\/mark-c-divi5\/wp-content\/uploads\/2021\/04\/hubert-joly-headshot-1000-2.jpg","contentUrl":"https:\/\/staging-wmplo.xyz\/mark-c-divi5\/wp-content\/uploads\/2021\/04\/hubert-joly-headshot-1000-2.jpg","width":1000,"height":1000},{"@type":"BreadcrumbList","@id":"https:\/\/7pu.55f.myftpupload.com\/hubert-joly-the-ceo-who-transformed-best-buy-by-leading-from-his-heart-and-mind\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/staging-wmplo.xyz\/mark-c-divi5\/"},{"@type":"ListItem","position":2,"name":"Hubert Joly: The CEO Who Transformed &#8220;Best Buy&#8221; By Leading From His Heart And Mind"}]},{"@type":"WebSite","@id":"https:\/\/7pu.55f.myftpupload.com\/#website","url":"https:\/\/7pu.55f.myftpupload.com\/","name":"Mark C. 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