{"id":608,"date":"2011-11-16T14:15:58","date_gmt":"2011-11-16T22:15:58","guid":{"rendered":"https:\/\/markccrowley.com\/?p=608"},"modified":"2011-11-16T14:15:58","modified_gmt":"2011-11-16T22:15:58","slug":"one-leader-who-got-it-right-in-his-moment-of-truth-2","status":"publish","type":"post","link":"https:\/\/staging-wmplo.xyz\/mark-c-divi5\/one-leader-who-got-it-right-in-his-moment-of-truth-2\/","title":{"rendered":"One Leader Who Got It Right In His Moment Of Truth"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-full wp-image-615\" title=\"Seagrove Park\" alt=\"Lawn and Beach at Seagrove Park\" src=\"https:\/\/staging-wmplo.xyz\/mark-c-divi5\/wp-content\/uploads\/2011\/11\/seagrove4.jpg\" width=\"218\" height=\"163\" \/>We learned not long ago that a dear family friend, Rachel, had taken her own life.<\/p>\n<p>The news, as you might imagine, was immediately shocking and devastating to all who knew and loved her \u2013 a married woman who\u2019d devoted much of her life to raising her son and daughter and seeing them both graduate from college.<\/p>\n<p>What struck me over the subsequent days leading up to Rachel\u2019s funeral was how her circle of friends tapped into some special energy reserve to immediately support her grieving family.\u00a0 Contending with their own feelings of profound loss and sorrow, they rapidly mobilized.<\/p>\n<p>Collectively and thoughtfully, they took full responsibility for planning a celebration of Rachel\u2019s life.\u00a0 They selected her favorite park \u2013 with its sweeping view of the Pacific Ocean \u2013 and decorated the site with exquisite flowers and multi-colored balloons.\u00a0 Just a few days after Rachel\u2019s death, they delivered moving and heartfelt eulogies and performed some of her favorite songs.\u00a0 To conclude the ceremony, they released white doves into the summer sky \u2013 a symbol of peace and deliverance.<\/p>\n<p>This and so much more was done by Rachel\u2019s friends to elevate her family\u2019s spirits.\u00a0 This is what friends do in times of crisis, of course, and they executed magnificently.<\/p>\n<p>Yet of all the acts of remarkable kindness and generosity that occurred after Rachel\u2019s death, one struck me as being most extraordinary.\u00a0 Ironically, it was made by someone outside of Rachel\u2019s group of friends \u2013 someone who had never met her.<img decoding=\"async\" title=\"More...\" alt=\"\" src=\"https:\/\/staging-wmplo.xyz\/mark-c-divi5\/wp-includes\/js\/tinymce\/plugins\/wordpress\/img\/trans.gif\" \/><!--more--><\/p>\n<p>Rachel\u2019s twenty-four-year-old daughter, Theresa, was three-thousand miles away from home in New York when she learned about her mother\u2019s death.\u00a0 As a meeting planner, she and a colleague, Tom, were preparing to manage an important event when her father called with the horrible news.<\/p>\n<p>Upon hearing the news himself, Theresa\u2019s boss, Jonathan, realized that Theresa had no family in New York and would be making the trek home without any comfort or support.\u00a0 To remedy this, Jonathan told Tom to drop all he was doing \u2013 he promised to send other people to handle the next night\u2019s event \u2013 and asked him to accompany Theresa all the way to California. \u00a0Jonathan then insisted Tom not let Theresa out of his care until he &#8220;was able to put Theresa directly into the arms of her father.\u201d<\/p>\n<p>Under such circumstances, this was a stunning managerial act.\u00a0 Conceived in his heart, this compassionate decision conveyed not just a deep concern for Theresa as an employee, but as a human being.<\/p>\n<p>In the past few days, we have seen at Penn State University how a single-minded focus (sustaining the performance of a highly profitable football program) blinded coaches and administrators from acting in accordance with what was most important and right. \u00a0The reputations of this school and its leadership will be forever tarnished because of it.<\/p>\n<p>When it&#8217;s least expected, every leader will face their own moment-of-truth &#8212; and it will define them too. \u00a0My advice to you when this moment comes: consult not just your mind but also your heart when considering your course of action. \u00a0Your informed heart, I believe, will ensure you execute brilliantly.<\/p>\n<p><strong><em>Sharing these posts with friends is very cool and sincerely appreciated! \u00a0If you would like to receive them directly, please<\/em>\u00a0<a href=\"https:\/\/staging-wmplo.xyz\/mark-c-divi5\/subscribe\/\">sign up here.<\/a><\/strong><\/p>\n<p><em>PS: \u00a0After this article was posted, all of the social media counters on our website mysteriously reverted to zeros &#8212; and all historical share counts were lost.<\/em><strong><em>\u00a0\u00a0All links now are working!<br \/>\n<\/em><\/strong><\/p>\n<p><strong><em>\u00a0<\/em><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We learned not long ago that a dear family friend, Rachel, had taken her own life. The news, as you might imagine, was immediately shocking and devastating to all who knew and loved her \u2013 a married woman who\u2019d devoted much of her life to raising her son and daughter and seeing them both graduate [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13,14,16],"tags":[21,42,100,127,143,157],"class_list":["post-608","post","type-post","status-publish","format-standard","hentry","category-heartleadershipinpractice","category-leadership","category-wisdomefromotherauthors","tag-accountability","tag-care","tag-heart","tag-leadership-2","tag-management","tag-penn-state"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>One Leader Who Got It Right In His Moment Of Truth - Mark C. 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