{"id":7527,"date":"2026-04-17T05:30:13","date_gmt":"2026-04-17T12:30:13","guid":{"rendered":"https:\/\/markccrowley.com\/?p=7527"},"modified":"2026-04-17T05:30:13","modified_gmt":"2026-04-17T12:30:13","slug":"frank-giampietro-how-eys-chief-well-being-officer-drives-impact","status":"publish","type":"post","link":"https:\/\/staging-wmplo.xyz\/mark-c-divi5\/frank-giampietro-how-eys-chief-well-being-officer-drives-impact\/","title":{"rendered":"Frank Giampietro: How EY\u2019s Chief Well-Being Officer Drives Impact"},"content":{"rendered":"<iframe loading=\"lazy\" src=\"https:\/\/player.blubrry.com\/?media_url=https%3A%2F%2Fmedia.blubrry.com%2Fleadfromtheheartpodcast%2Fcontent.blubrry.com%2Fleadfromtheheartpodcast%2FLFTH_Episode_176.mp3&amp;podcast_link=https%3A%2F%2Fstaging-wmplo.xyz%2Fmark-c-divi5%2Ffrank-giampietro-how-eys-chief-well-being-officer-drives-impact%2F#mode-Light&border-000000&progress-000000\" scrolling=\"no\" width=\"100%\" height=\"165\" frameborder=\"0\" id=\"blubrryplayer-1\" class=\"blubrryplayer\" title=\"Blubrry Podcast Player\"><\/iframe><p class=\"powerpress_links powerpress_links_mp3\" style=\"margin-bottom: 1px !important;\">Podcast: <a href=\"https:\/\/media.blubrry.com\/leadfromtheheartpodcast\/content.blubrry.com\/leadfromtheheartpodcast\/LFTH_Episode_176.mp3\" class=\"powerpress_link_pinw\" target=\"_blank\" title=\"Play in new window\" onclick=\"return powerpress_pinw('https:\/\/staging-wmplo.xyz\/mark-c-divi5\/?powerpress_pinw=7527-podcast');\" rel=\"nofollow\">Play in new window<\/a> | <a href=\"https:\/\/media.blubrry.com\/leadfromtheheartpodcast\/content.blubrry.com\/leadfromtheheartpodcast\/LFTH_Episode_176.mp3\" class=\"powerpress_link_d\" title=\"Download\" rel=\"nofollow\" download=\"LFTH_Episode_176.mp3\">Download<\/a><\/p><p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<div id=\"attachment_7528\" style=\"width: 310px\" class=\"wp-caption alignleft\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-7528\" class=\"size-medium wp-image-7528\" src=\"https:\/\/staging-wmplo.xyz\/mark-c-divi5\/wp-content\/uploads\/2026\/03\/Frank-Giampietro-1000-300x300.jpg\" alt=\"\" width=\"300\" height=\"300\" \/><p id=\"caption-attachment-7528\" class=\"wp-caption-text\">A photographic portrait of Julie Claeys<\/p><\/div>\n<p style=\"font-weight: 400;\"><span style=\"color: #000000;\">When a global professional services firm decides that employee well-being deserves C-suite ownership \u2014 complete with metrics, guardrails, and consequences \u2014 it signals a major leap from perks to strategy.<\/span><\/p>\n<p style=\"font-weight: 400;\"><span style=\"color: #000000;\">To that end, <\/span><em><strong><span style=\"color: #000000;\">Frank Giampietro serves as the Americas Chief Well-Being Officer at Ernst Young (EY), leading well-being strategy across dozens of countries and tens of thousands of employees. His role reflects a deliberate decision by EY to treat well-being as a business imperative \u2014 not an HR initiative, not a benefits package, and most certainly not a feel-good campaign.<\/span><\/strong><\/em><\/p>\n<p style=\"font-weight: 400;\"><span style=\"color: #000000;\">Post-COVID, EY identified a series of operational realities that couldn\u2019t be ignored. Client demand accelerated while teams operated in hybrid and remote environments. In many areas, workloads intensified, teams grew leaner, and leaders lost the informal visibility that once helped them detect burnout or disengagement early. At the same time, employee expectations fundamentally shifted. Flexibility, mental health support, and humane leadership became baseline expectations \u2014 not differentiators.<\/span><\/p>\n<p style=\"font-weight: 400;\"><span style=\"color: #000000;\">The risks were clear: attrition, presenteeism, disengagement, and burnout threatened client delivery, institutional knowledge, and long-term growth.<\/span><\/p>\n<p style=\"font-weight: 400;\"><span style=\"color: #000000;\">Frank explains how EY responded by building systems to identify overload sooner, redefining leadership expectations, and introducing measurable insight through tools like its Vitality Index \u2014 combining employee feedback with operational data to give leaders real-time visibility into how their teams are doing.<\/span><\/p>\n<p style=\"font-weight: 400;\"><span style=\"color: #000000;\">He also addresses the question many organizations struggle with: what does managerial accountability actually look like. What authority does a Chief Well-Being Officer have? How are leaders expected to show up differently? And what happens when even high-performing leaders fall short or even harm their teams\u2019 well-being?<\/span><\/p>\n<p style=\"font-weight: 400;\"><span style=\"color: #000000;\">For leaders who want to move beyond aspiration and embed well-being into the way work truly gets done, this episode offers a concrete, candid and compelling blueprint.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; &nbsp; When a global professional services firm decides that employee well-being deserves C-suite ownership \u2014 complete with metrics, guardrails, and consequences \u2014 it signals a major leap from perks to strategy. To that end, Frank Giampietro serves as the Americas Chief Well-Being Officer at Ernst Young (EY), leading well-being strategy across dozens of countries [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":7528,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[283],"tags":[817,896,897,127],"class_list":["post-7527","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-podcast","tag-employee-well-being","tag-ey","tag-frank-giampietro","tag-leadership-2"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Frank Giampietro: How EY\u2019s Chief Well-Being Officer Drives Impact - Mark C. Crowley<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/staging-wmplo.xyz\/mark-c-divi5\/frank-giampietro-how-eys-chief-well-being-officer-drives-impact\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frank Giampietro: How EY\u2019s Chief Well-Being Officer Drives Impact - Mark C. Crowley\" \/>\n<meta property=\"og:description\" content=\"&nbsp; &nbsp; When a global professional services firm decides that employee well-being deserves C-suite ownership \u2014 complete with metrics, guardrails, and consequences \u2014 it signals a major leap from perks to strategy. 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