{"id":7543,"date":"2026-05-15T05:30:52","date_gmt":"2026-05-15T12:30:52","guid":{"rendered":"https:\/\/markccrowley.com\/?p=7543"},"modified":"2026-05-15T05:30:52","modified_gmt":"2026-05-15T12:30:52","slug":"gillian-sandstrom-how-talking-to-strangers-boosts-well-being-and-leadership-impact","status":"publish","type":"post","link":"https:\/\/staging-wmplo.xyz\/mark-c-divi5\/gillian-sandstrom-how-talking-to-strangers-boosts-well-being-and-leadership-impact\/","title":{"rendered":"Gillian Sandstrom: How Talking to Strangers Boosts Well-Being and Leadership Impact"},"content":{"rendered":"<iframe loading=\"lazy\" src=\"https:\/\/player.blubrry.com\/?media_url=https%3A%2F%2Fmedia.blubrry.com%2Fleadfromtheheartpodcast%2Fcontent.blubrry.com%2Fleadfromtheheartpodcast%2FLFTH_Episode_178.mp3&amp;podcast_link=https%3A%2F%2Fstaging-wmplo.xyz%2Fmark-c-divi5%2Fgillian-sandstrom-how-talking-to-strangers-boosts-well-being-and-leadership-impact%2F#mode-Light&border-000000&progress-000000\" scrolling=\"no\" width=\"100%\" height=\"165\" frameborder=\"0\" id=\"blubrryplayer-1\" class=\"blubrryplayer\" title=\"Blubrry Podcast Player\"><\/iframe><p class=\"powerpress_links powerpress_links_mp3\" style=\"margin-bottom: 1px !important;\">Podcast: <a href=\"https:\/\/media.blubrry.com\/leadfromtheheartpodcast\/content.blubrry.com\/leadfromtheheartpodcast\/LFTH_Episode_178.mp3\" class=\"powerpress_link_pinw\" target=\"_blank\" title=\"Play in new window\" onclick=\"return powerpress_pinw('https:\/\/staging-wmplo.xyz\/mark-c-divi5\/?powerpress_pinw=7543-podcast');\" rel=\"nofollow\">Play in new window<\/a> | <a href=\"https:\/\/media.blubrry.com\/leadfromtheheartpodcast\/content.blubrry.com\/leadfromtheheartpodcast\/LFTH_Episode_178.mp3\" class=\"powerpress_link_d\" title=\"Download\" rel=\"nofollow\" download=\"LFTH_Episode_178.mp3\">Download<\/a><\/p><p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-medium wp-image-7544\" src=\"https:\/\/staging-wmplo.xyz\/mark-c-divi5\/wp-content\/uploads\/2026\/04\/Gillian_Sandstrom-300x300.jpg\" alt=\"\" width=\"300\" height=\"300\" \/><span style=\"color: #000000;\">In an era marked by remote work, digital convenience, and a documented 24% decline in everyday social interactions, many leaders are noticing a subtle but significant erosion of human connection \u2014 both in their personal lives and across their organizations.<\/span><\/p>\n<p><span style=\"color: #000000;\"><strong>Our guest is Dr. Gillian Sandstrom, associate professor of psychology at the University of Sussex and author of the new book <em>Once Upon a Stranger: The Science of How Small Talk Can Add Up To a Big Life.<\/em><\/strong><\/span><\/p>\n<p><span style=\"color: #000000;\">Sandstrom has spent 16 years researching the often-overlooked power of brief conversations with strangers \u2014 what she calls \u201cmicro-social interactions.\u201d Her work reveals that these small moments are far from trivial. Talking to strangers can meaningfully improve mood, reduce anxiety, strengthen our sense of belonging, spark curiosity, and even lead to surprising insights or unexpected opportunities. Yet most people dramatically underestimate these benefits and overestimate the discomfort involved.<\/span><\/p>\n<p><span style=\"color: #000000;\">For leaders, the implications extend well beyond personal well-being. In workplaces where belonging remains a fundamental human need \u2014 sitting near the top of Maslow\u2019s hierarchy after basic security \u2014 fostering even these tiny moments of genuine connection can elevate employee morale, combat isolation, and help create cultures where people feel truly seen and valued.<\/span><\/p>\n<p><span style=\"color: #000000;\"><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-7545 alignright\" src=\"https:\/\/staging-wmplo.xyz\/mark-c-divi5\/wp-content\/uploads\/2026\/04\/81V4srqmf4L._SL1500_-199x300.jpg\" alt=\"\" width=\"256\" height=\"387\" \/>The conversation explores practical ways leaders can apply these insights: from how they start meetings and interact with team members to the everyday environments they shape that make natural human exchange more likely.<\/span><\/p>\n<p><span style=\"color: #000000;\">The discussion also examines the real psychological barriers that hold people back \u2014 including fear of rejection, which research shows is far rarer than we predict \u2014 and offers practical steps for building comfort over time. <\/span><span style=\"color: #000000;\">A memorable statistics class experiment involving simple greetings provides direct, actionable lessons for anyone in a leadership role.<\/span><\/p>\n<p><span style=\"color: #000000;\"><strong>Sandstrom\u2019s research, recently featured in <em>The New York Times,<\/em><\/strong> challenges the modern habit of moving through our days in relative silence. It invites a gentler, more connected way of showing up \u2014 both as individuals and as leaders. As the episode makes clear, <strong>meaningful improvements in well-being and organizational health often arise not from grand gestures, but from the cumulative power of many small interactions.<\/strong><\/span><\/p>\n<p><span style=\"color: #000000;\">Tune in to discover why reintroducing these everyday moments of connection may be one of the simplest yet most powerful levers available to leaders today \u2014 and how small talk (yes, small talk!) can add up to a bigger, richer life and a more humane workplace. \u00a0It is a really cool and uncommonly insightful conversation!<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; &nbsp; In an era marked by remote work, digital convenience, and a documented 24% decline in everyday social interactions, many leaders are noticing a subtle but significant erosion of human connection \u2014 both in their personal lives and across their organizations. Our guest is Dr. Gillian Sandstrom, associate professor of psychology at the University [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":7544,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[283],"tags":[581,52,817,900,901,230],"class_list":["post-7543","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-podcast","tag-belonging","tag-connection","tag-employee-well-being","tag-gillian-sandstrom","tag-once-upon-a-stranger","tag-well-being"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Gillian Sandstrom: How Talking to Strangers Boosts Well-Being and Leadership Impact - Mark C. 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